Nichole has over 20 years of experience in Information Technology, previously holding roles of senior vice president of technology at First Global Bank and assistant general manager of channel delivery at the National Commercial Bank. Nichole earned a BSc in Computer Science (Hons) and an MBA in Banking and Finance with distinction, both from the University of the West Indies. She is a certified Project Management Professional.

Nichole served on the Board of the Jamaica Badminton Association between 2014 and 2021, and as president for four years. She was the first female honorary treasurer of the Jamaica Olympic Association (JOC) in 2017 and 2021. She has led the Women in Sports Commission for the JOC and now leads the Audit and Finance Commission. In 2018, she was appointed to the IOC Marketing Commission – the first Jamaican to serve on an IOC Commission. She currently serves on the IOC Revenues and Commercial Partnerships Commission.